Legal
Privacy Policy
Last updated: August 21, 2026
Bespoke Concrete Coatings("we," "us," or "our") respects your privacy. This policy explains what information we collect through our website, how we use it, and the choices you have. By using this site, you agree to the practices described below.
Information We Collect
We collect two kinds of information:
- •Information you give us. When you submit a quote request or contact form, or call us, we collect your name, phone number, email address, project address, and any details you provide about your project.
- •Information collected automatically. Like most websites, we collect standard technical data such as your IP address, browser type, device type, pages visited, referring website, and the date and time of your visit.
How We Use Your Information
- •Responding to your quote requests, questions, and service inquiries
- •Scheduling consultations, estimates, and installations
- •Providing customer support and warranty service
- •Improving our website, services, and marketing
- •Complying with legal and contractual obligations
We do not sell your personal information.
Cookies and Analytics
We use cookies and similar technologies to understand how visitors use our site and to measure the performance of our advertising. This includes third-party services such as Google Analytics, Google Tag Manager, and call-tracking software that may assign a unique phone number to your visit so we can attribute calls to their source.
You can disable cookies in your browser settings. Some parts of the site may not function as intended if you do.
Sharing Your Information
We share information only with service providers who help us operate our business — for example, hosting, analytics, call tracking, scheduling, and customer relationship tools. These providers may access your information only to perform work on our behalf. We may also disclose information when required by law or to protect our legal rights.
Calls and Text Messages
By submitting your phone number, you consent to be contacted by phone, text, or email regarding your inquiry. Message and data rates may apply. You can opt out of text messages at any time by replying STOP, and you can ask us to stop contacting you by calling or emailing us directly. Calls to and from our business may be recorded or monitored for quality and training purposes.
Data Retention and Security
We retain your information for as long as needed to serve you, honor warranty obligations, and satisfy legal requirements. We use reasonable administrative and technical safeguards to protect your information, though no method of transmission or storage over the internet is completely secure.
Your Privacy Rights
Depending on where you live, you may have the right to request access to the personal information we hold about you, request its correction or deletion, and opt out of certain uses. California residents have these rights under the California Consumer Privacy Act (CCPA). To make a request, contact us using the details below. We will not discriminate against you for exercising these rights.
Children's Privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from them.
Third-Party Links
Our site links to third-party websites, including manufacturer and partner sites. We are not responsible for the privacy practices or content of those sites.
Changes to This Policy
We may update this policy from time to time. When we do, we will revise the "Last updated" date at the top of this page.
Contact Us
Questions about this policy or your information? Reach out anytime.
Bespoke Concrete Coatings
77928 Palapas Rd, Palm Desert, CA 92211
CA Contractor License #1141873
