Our Guarantee
Limited Lifetime Warranty
We stand behind our work. Every Bespoke Concrete Coatings installation comes with our limited lifetime warranty against peeling, flaking, and delamination.
What's Covered
Our warranty protects you against coating failure under normal use conditions.
Covered by Warranty
- Peeling from the concrete substrate
- Flaking or chipping of the coating
- Delamination between coating layers
- Adhesion failure under normal use
- Manufacturing defects in materials
Not Covered by Warranty
- •Damage from impact, scratching, or abuse
- •Chemical spills left unattended
- •Damage from improper cleaning methods
- •Normal wear patterns in high-traffic areas
- •Acts of nature (floods, earthquakes)
- •Changes in concrete substrate (settling, cracking)
Maintaining Your Warranty
Keep your coating looking great and your warranty valid with these simple steps.
Regular Cleaning
Sweep or blow off debris regularly. Mop with mild soap and water as needed. Avoid harsh chemicals or abrasive cleaners.
Spill Cleanup
Clean up oil, chemicals, or other spills promptly. While our coating is resistant, prolonged exposure can cause staining.
Protect from Impact
Use furniture pads under heavy items. Avoid dropping sharp or heavy objects directly on the surface.
Report Issues Early
If you notice any peeling, flaking, or other issues, contact us promptly. Early intervention prevents small issues from becoming larger ones.
Making a Warranty Claim
If you experience a covered issue, the process is simple:
Contact Us
Call or email with photos of the issue
Assessment
We inspect the area to verify coverage
Repair
We fix the issue at no cost to you
Questions About Our Warranty?
We're happy to explain our warranty coverage in detail during your free consultation.